FAQ – D-Peroch

ANSWERS QUESTIONS

Frequently Asked Questions

What makes D-Peroch different from other travel gear brands?

D-Peroch is your all-in-one travel store offering high-quality, durable products for every season and type of travel. With factory-direct pricing, a wide range of options, and uncompromised quality, we ensure you're fully prepared for any adventure.

Do you ship products across India?

Currently, we don’t have an online store, but we’re happy to assist you through WhatsApp! We can share product images and details with you. Once you select your items and complete the payment, we’ll ship them to any location across India.

What is your return policy?

We offer a hassle-free 5-day return policy. If you're not completely satisfied with your purchase, you can exchange it within 5 days, provided the product is unused and in its original condition and packaging.

Are your rainwear products waterproof or water-resistant?

All our rainwear, including raincoats, ponchos, and rain covers for bags, are 100% waterproof and designed to provide maximum protection during heavy rains.

Do you offer customized travel gear?

Currently, we do not offer customization, but our wide range of sizes, designs, and colors ensures you’ll find something that suits your needs and preferences.

Are your thermal jackets suitable for extreme cold weather?

Yes, our thermal and snow jackets are designed for harsh winters, including snow-covered regions. They are insulated and windproof to keep you warm and comfortable.

What are the payment options available?

We accept all major payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets.

Once your order is shipped, we’ll provide you with a tracking link via email or SMS. You can use this link to track the status of your delivery in real time.